Scheduler Phone: 762-257-6351

Welcome to the CSRA EOA's Appointment Scheduler

Upcoming Appointments

View/Cancel upcoming appointments here.

Schedule an Appointment

Schedule your appointments here.

Waitlist Appointment

Sign up for Waitlist Appointment here


Important Message

Please use the online scheduler or call the number listed above to book or cancel your appointment. We will not be accepting walk-ins.

THERE ARE LIMITED FUNDS. IF YOU ARE UNABLE TO SCHEDULE AN APPOINTMENT, YOUR COUNTY SLOTS ARE FULL. 

Scheduler Notes

Please note, we have returned to face to face appointments.

The following counties will conduct intake at their local office. Please call the number below to schedule as you cannot book your appointment in this system.

Glascock County: (706) 598-0722
Warren County: (706) 465-1006
Taliaferro County: (706) 456-1250

APPOINTMENTS FOR THE FOLLOWING COUNTIES WILL BE CONDUCTED IN PERSON AT THE LOCATION SPECIFIED IN CONFIRMATION MESSAGE. 

BURKE, COLUMBIA, EMANUEL, JEFFERSON, JENKINS, LINCOLN, McDUFFIE, RICHMOND, SCREVEN, AND WILKES.

List of Documents Required

 Failure to provide all required documentation will delay your assistance.  We require the following documents:

  • Social Security card(s) for all household members.
  • Valid ID for all adults in the home.
  • Most recent utility bill or verification from your landlord that heating expenses are included in your rent. If you are applying for wood, coal, propane or kerosene, you need to bring a utility bill to verify your service address. If you participate in the Pre-Pay Electric Program, please present the statement from the utility company and include the account number, address and name on the account for all heating fuel sources and electric.
  • Proof of household income for the past 30 days or proof of zero income including these examples:
    • Check stubs: MUST have all check stubs showing pay dates and gross income for the last 30 days in consecutive order prior to your appointment date.
    • OR, Current SSI/Social Security Award letter
    • OR, Unemployment Check Stubs
    • OR, Proof of Child Support
  • Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms.

Please note after reviewing your documents we may request additional information to complete your application.

Information

Leveraging resources, empowering people, and advocating to alleviate poverty in the CSRA Counties.

Locations of CSRA's Energy Assistance sites

Appointments will now be served in person at ALL locations:

  • Burke location, 717 W 6th St. Waynesboro, Ga. 30830
  • Columbia County - 911 N Belair Rd, Evans, Ga. 30809
  • Jefferson County - 1377 Hwy 17 S. Louisville, Ga. 30434
  • Jenkins County - 517 E Cleveland Ave. Millen, Ga. 30442
  • Lincoln County - 1962 Rowland York Dr. Lincolnton, Ga. 30817
  • McDuffie County - 304 Greenway Street, Thomson, Ga. 30824
  • Richmond County - 730 E Boundary, Augusta Ga. 30901
  • Screven County - 320 Millen Rd. Sylvania, Ga. 30467
  • Wilkes County - 108 Marshall St. Washington, Ga. 30673
  • Emanuel County - 42 N. Hwy 56 Swainsboro, Ga. 30401
  • Glascock County: (706) 598-0722
  • Warren County: (706) 465-1006
  • Taliafero County: (706) 456-1250

Additional Notes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you should also receive an automated phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing 762-257-6351 and following the instructions.