Scheduler Phone: 762-257-6351

Welcome to the CSRA EOA's Appointment Scheduler

Waitlist Appointment

Sign up for waitlist beginning on Dec 2nd at 7 AM


Important Message

The Department of Human Services (DHS) is nearing the completion of important system upgrades designed to enhance our service delivery of the Low-Income Home Energy Assistance Program (LIHEAP). These updates are vital for sustaining and advancing the quality and efficiency of our services to better serve our region. However, during this transition, some community members may experience brief delays in the processing of the LIHEAP applications. As your local community action agency that contracts with the state of Georgia to administer LIHEAP, we are working closely with DHS to expedite the conversion.

    

CSRA Economic Opportunity Authority, Inc. sincerely appreciates your understanding and patience as we work through these state system enhancements. We are committed to providing the highest standard of service for our communities, and we will be making every effort to minimize any disruptions, ensuring a smooth transition. Until that time, CSRA Economic Opportunity Authority, Inc.  will open a waiting list only beginning December 2, 2024 at 7 AM for seniors 65 and older or medically homebound. To put your name on the waiting list, please call 762-257-6351 or visit http://csraeoa.itfrontdesk.com/. If you have any questions or need additional information, please reach out to the DHS office at (404) 657-3426.

Please click above Waitlist Appointment button to be placed in the waitlist queue. We will not be accepting walk-ins.

List of Documents Required

 Failure to provide all required documentation will delay your assistance.  We require the following documents:

  • Social Security card(s) for all household members.
  • Valid ID for all adults in the home.
  • Most recent utility bill or verification from your landlord that heating expenses are included in your rent. If you are applying for wood, coal, propane or kerosene, you need to bring a utility bill to verify your service address. If you participate in the Pre-Pay Electric Program, please present the statement from the utility company and include the account number, address and name on the account for all heating fuel sources and electric.
  • Proof of household income for the past 30 days or proof of zero income including these examples:
    • Check stubs: MUST have all check stubs showing pay dates and gross income for the last 30 days in consecutive order prior to your appointment date.
    • OR, Current SSI/Social Security Award letter
    • OR, Unemployment Check Stubs
    • OR, Proof of Child Support
  • Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms.

Please note after reviewing your documents we may request additional information to complete your application.

Information

Leveraging resources, empowering people, and advocating to alleviate poverty in the CSRA Counties.

Locations of CSRA's Energy Assistance sites

Appointments will now be served in person at ALL locations:

  • Burke location, 717 W 6th St. Waynesboro, Ga. 30830
  • Columbia County - 911 N Belair Rd, Evans, Ga. 30809
  • Jefferson County - 1377 Hwy 17 S. Louisville, Ga. 30434
  • Jenkins County - 517 E Cleveland Ave. Millen, Ga. 30442
  • Lincoln County - 1962 Rowland York Dr. Lincolnton, Ga. 30817
  • McDuffie County - 304 Greenway Street, Thomson, Ga. 30824
  • Richmond County - 730 E Boundary, Augusta Ga. 30901
  • Screven County - 320 Millen Rd. Sylvania, Ga. 30467
  • Wilkes County - 108 Marshall St. Washington, Ga. 30673
  • Emanuel County - TBD
  • Glascock County: (706) 598-0722
  • Warren County: (706) 914-6603
  • Taliaferro County: (706) 456-1250

Additional Notes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you should also receive an automated phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing 762-257-6351 and following the instructions.